Shipping Policy

Shipping Rates

ICA Shipping charges, if any, are based on standard FedEx or US Postal Service mail rates (where applicable), which are based on package weight, size and distance shipped. While most of the ICA's product and/or service are online based, its partners/vendors may ship physical products through their preferred shipping channels and appropriate shipping charges and conditions will be applicable for such purchases and will be described in your purchase receipt.

PO Boxes and APO Addresses

FedEx does NOT ship to PO Boxes so a business or residential address is required. PO Boxes customer will receive only through select US Priority Mail, which (depending on destination and weight) will incur an additional fee. Shipments to APO (military) addresses will only be sent by US Priority Mail.

Shipping Time

ICA and its vendors/partners usually ship Items in stock within 48 hours, excluding weekends and holidays. Barring exceptions, these orders ship out Monday through Friday at 4:00 p.m. EST.

Transit Time

ICA estimates transit time by business days; one day transit time is 24 hours from the time of the shipment (excluding Saturdays and Sundays). Since FedEx does not ship on Saturdays or Sundays, the actual delivery date may be different than the estimated transit time.

Out of Stock Items

Due to availability and vendor timeframes, ICA and its vendors/partners can provide only an estimate and cannot guarantee when out of stock items will be available.

Returns

Please see our product return policy for information on product returns and refunds.